WHAT IS BUY ONE, GIVE ONE? 

Buy One, Give One is our most beloved and popular promotion of the year. In honor of National Do Something Nice Day, we celebrate by helping you to do something nice for someone special in your life. Treat yourself and a friend to a new pair of earrings as you buy one, get one free. Pay it forward this month by giving a teacher, a healthcare worker, a friend, your mom, or sister, a Nickel & Suede pair of earrings...on us! This event only happens once a year and this year it will only be available for three days, so spread the word! 

WHEN ARE THE EVENT DATES: 

October 3-6, 2024. The event starts at 9PM CT October 3, 2024. 

B1G1 ends at 11:59 PM CT on October 6th, 2024. 

HOW DOES IT WORK? 

To participate in B1Give1 add two items from our B1Give1 Collection to your cart. The lower priced item will be marked down 100% and shown as free in your cart. You must add both items to cart to receive the free item and only B1Give1 Collection items are eligible for the promotion. We are unable to send out free items at a later date if the second item is not in your cart at checkout.  

I FORGOT TO ADD MY FREE ITEM- WHAT DO I DO? 

If you forget to add your second item to cart, please contact customer service as soon as possible. It may not be possible to alter your order due to high volume and increased order fulfillment speeds, but we’ll do everything possible to assist.  

CAN I PURCHASE MORE THAN ONE B1G1 ITEM? 

Yes, you can! There are no limits on orders however once an item is sold out, it will not be restocked.  

CAN I ORDER DIFFERENT SIZES OF EACH B1G1 ITEM? 

Yes, you can! Depending on the style, you can choose S, M, or L for your B1G1 purchase. Please note sizing is dependent on style. Some styles are not available in multiple sizes.  

CAN I REQUEST HOOK CHANGES OR MINI SIZES? 

We are unable to offer any customizations on B1G1 styles.  

CAN I SHIP TO MORE THAN ONE ADDRESS? FOR EXAMPLE, CAN I SHIP MY “BUY ONE” PAIR OF EARRINGS TO MYSELF AND MY “GIVE ONE” PAIR OF EARRINGS TO ANOTHER ADDRESS? 

No. We are not able to offer split shipping for this promotion. All items in order will be shipped to one address.  

CAN I BUY ONLINE, PICK UP IN STORE? 

Due to the high volume of orders during this promotion, we are not able to offer in-store pickup. However, our retail stores are also running this promotion so for the fastest service, stop by one of our locations and shop. 

ARE B1G1 EARRINGS FINAL SALE? 

Yes, all B1G1 purchases are final. We will not accept exchanges or returns for this promotion. No exceptions. If an issue arises with your order, please contact customer service, and we will make it right. 

WILL THE RETAIL LOCATIONS HAVE B1G1 ITEMS IN STORE? 

 All locations will be participating in this promotion on Friday, October 4th until the end of business on Sunday, October 6th or while supplies last. Hours will be as posted at each location.  

CAN I REQUEST EXPEDITED SHIPPING? 

Expedited shipping will be available, but all shipping times will be extended due to the high volume of orders during this promotion. Priority orders will ship within 2-3 days and first-class orders will ship within 7-9 days. For more information on our shipping policies, please visit our Shipping & Returns page. 

ADDITIONAL QUESTIONS? 

Please email customer service at info@nickelandsuede.com if you have any additional questions.