Shipping + Returns
Our team works hard to prepare your orders with care and ship them out within 24-48 hours!
Get it by Christmas!
- Order with standard shipping by 11:59 PM on December 16 to guarantee delivery by Christmas.
- Order with priority shipping by 11:59 PM on December 18 to guarantee delivery by Christmas.
Rates
Returns
Our holiday return policy starts on November 1, 2024 - January 5, 2025
We want you to love everything about your N&S and will be happy to sort out any issues you may have. See the policies below for more standard return information.
- We are happy to offer returns on our products purchased online within 21 days of order ship date, and for store purchases within 21 days of buying.
- To return an online order, initiate a return here.
- To return a store purchase, please mail your item(s) to the address listed below:
Nickel and Suede HQ
Attn: Returns Department
801 Haines Dr. Ste 500
Liberty, MO 64068
(Please include a note inside the mailer regarding your return, and your purchase receipt). - Online Returns: Shipping will not be refunded on returned items.
- International Returns: We unfortunately do NOT offer free returns on international orders.
Have questions?
Visit our FAQ page for more answers, or contact us at info@nickelandsuede.com