Shipping &amp; Returns

Shipping + Returns

Our team works hard to prepare your orders with care and ship them out within 24-48 hours!

Get it by Christmas!

Order with standard shipping by 11:59 PM on December 16 to guarantee delivery by Christmas.
Order with priority shipping by 11:59 PM on December 18 to guarantee delivery by Christmas.

Rates

FREE SHIPPING

Spend $35+ and get free shipping

Orders ship from our facility within 24-48 hours and transit time to delivery is estimated 2-5 business days. Orders placed after 2pm CST Friday will ship the next business day.

*PLEASE NOTE: Shipping and delivery times may be longer during the holiday season.

$5.00

USPS First Class

Orders ship from our facility within 24-48 hours and transit time to delivery is estimated 2-5 business days. Orders placed after 2pm CST Friday will ship the next business day.

$10.00

USPS Priority

Orders ship within 24-48 hours and total transit time to delivery is an estimated 1-3 days. Orders placed after 2pm CST Friday will ship the next business day.

$25.00

Express

USPS - Orders placed before 12 PM (CT) ship from our facility within 1 business day. Est. transit time is 2 days. Orders placed after 2pm CST Friday will ship the next business day.

$35.00

International

Via USPS, Canada - $35.00

$20.00

International

Via USPS, all other countries - $20.00

Your Order Ships Carbon Neutral

The U.S Postal Service is committed to advancing their sustainability goals to reduce greenhouse gas emissions, energy, fuel and waste.

Returns

Our holiday return policy starts on November 1, 2024 - January 5, 2025

We want you to love everything about your N&S and will be happy to sort out any issues you may have. See the policies below for more standard return information.

We are happy to offer returns on our products purchased online within 21 days of order ship date, and for store purchases within 21 days of buying.
To return an online order, initiate a return here.
To return a store purchase, please mail your item(s) to the address listed below:
Nickel and Suede HQ
Attn: Returns Department
801 Haines Dr. Ste 500
Liberty, MO 64068
(Please include a note inside the mailer regarding your return, and your purchase receipt).
Online Returns: Shipping will not be refunded on returned items.
International Returns: We unfortunately do NOT offer free returns on international orders.