Shipping + Returns

Our team works hard to prepare your orders with care and ship them out within 48 hours. For faster shipping - choose Fedex 2Day at checkout.

Orders placed after noon CST on Fridays will ship the following business day.

Shipping extensions

Due to an influx of orders during our 12 Days of Summer event, shipping times may be temporarily extended 1-3 business days. Thanks for your patience.

Additionally, we are aware of tracking issues with USPS - please note your order should be shipping as normal and tracking may just be incorrect.

Rates

Returns

We want you to love everything about your N&S and will be happy to sort out any issues you may have. See the policies below for more standard return information.

  • We are happy to offer returns on our products purchased online within 21 days of order ship date, and for store purchases within 21 days of purchae.
  • To return an online order, initiate a return here.
  • To return a store purchase, please mail your item(s) to the address listed below:
    Nickel and Suede HQ
    Attn: Returns Department
    801 Haines Dr. Ste 500
    Liberty, MO 64068

    (Please include a note inside the mailer regarding your return, and your purchase receipt).
  • Online Returns: Shipping will not be refunded on returned items.
  • International Returns: We unfortunately do NOT offer free returns on international orders.

Have questions?

Visit our FAQ page for more answers, or contact us at info@nickelandsuede.com