Shipping + Returns

Our team works hard to prepare your orders with care and ship them out within 48-72 hours. For faster shipping - choose Fedex 2Day at checkout.

Orders placed after noon CST on Fridays will ship the following business day.

Holiday Shipping Cut-offs

Order by 11:59PM (CT) December 16 with Standard Shipping to get it by Christmas!

Order by 11:59PM (CT) December 18 with Priority / 2-Day Shipping.

Holiday Return Deadline Extensions

During the holiday season, our returns window is extended. Any order placed from November 14, 2025 can be returned through January 5, 2026 for a full refund (unless exclusions apply).

Rates

Returns

We want you to love everything about your N&S and will be happy to sort out any issues you may have. See the policies below for more standard return information.

  • We are happy to offer returns on our products purchased online within 21 days of order ship date, and for store purchases within 21 days of purchae.
  • To return an online order, initiate a return here.
  • To return a store purchase, please mail your item(s) to the address listed below:
    Nickel and Suede HQ
    Attn: Returns Department
    801 Haines Dr. Ste 500
    Liberty, MO 64068

    (Please include a note inside the mailer regarding your return, and your purchase receipt).
  • Online Returns: Shipping will not be refunded on returned items.
  • International Returns: We unfortunately do NOT offer free returns on international orders.

Have questions?

Visit our FAQ page for more answers, or contact us at info@nickelandsuede.com