Shipping + Returns

Our team works hard to prepare your orders with care and ship them out within 24-48 hours!


We want you to love everything about your N&S and will be happy to sort out any issues you may have. See the policies below for more standard return information.

  • We are happy to offer returns on our products purchased online within 21 days of order ship date, and for store purchases within 21 days of buying.
  • To return an online order, initiate a return here.
  • To return a store purchase, please mail your item(s) to the address listed below:
    Nickel and Suede HQ
    Attn: Returns Department
    801 Haines Dr. Ste 500
    Liberty, MO 64068
    (Please include a note inside the mailer regarding your return, and your purchase receipt).
  • Online Returns: Shipping will not be refunded on returned items.
  • International Returns: We unfortunately do NOT offer free returns on international orders.

Have questions?

Visit our FAQ page for more answers, or contact us at